Maintains awareness and knowledge of all Casino activities, events, promotions, and services offered to WinnaVegas guests.ġ3.
Issues tills for Casino departments, as needed.ġ2. It will be the responsibility of the supervisor/manager to process A.S.A.P.ġ1. Ensures that all “Players Club Situation Forms”, and “Players Club Guest Complaints Forms” are taken and filled out completely by attendant, and turned over to the Shift Supervisor immediately. Able to reconcile a till after each shift.ġ0. Must learn and become proficient with all banks ranging from cashier window to master bank.ĩ. Balances and account for all cash, chips, token and checks, recording all information on the appropriate forms.Ĩ. Verifies paperwork and dispenses monies for jackpot/fills.ħ.
Records amount received and prepares reports of transaction.Ħ. Proficient with ability to make change, cashes checks, cashes in coin for customers and employees in a confidential manner.ĥ. Retrieve and look up pertinent player information in the database.Ĥ. Enrolls guest in Club Winn membership, assist guest on using Club Winn cards.ģ. Proficient with all aspects of Casino Trac system.Ģ. Performs a variety of guest service functions, while exchanging currency for coin, check cashing, and verification, cashing in chips, making players club cards and redeeming club benefits.ġ. Responsible for providing outstanding guest service to WinnaVegas guests.
